Practice Staff

Doctors

Dr Charlotte Davies (f) BA hons (cantab), MBBS, DCH, DRCOG

Dr Davies Studied medicine at Cambridge University, Barts and the London Medical School. Qualified as doctor in 1999. She completed MRCGP in 2004 and have worked as a GP since then. Dr Davies has a special interest in child health and is developing an interest in Diabetic management.

Dr Elizabeth McEvoy (f) MBChB, MRCGP, MRCS (Eng), DRCOG, DFSRH, DipMedEd

Dr Liz McEvoy graduated from medical school in Bristol in 1999, before working in Australia for a year and then training in General Surgery in the West Country on returning to the UK. Her interest in medical education brought her to Warwickshire in 2006 when she worked as a Clinical Lecturer at Warwick Medical School for three years. She then trained in General Practice and gained additional skills in minor surgery, family planning, and end-of-life care. She is a GP tutor and trainer, and regularly has medical students and GP registrars learning in her clinics. She is a board member of the Rugby Health PCN.

Outside of work she is a mum to three boys, a competitive rower, and a beaver scout leader.

Dr Rachel Swales (f) BM BS BMedSci DFSRH DRCOG MRCP

Dr Swales graduated from the University of Nottingham Medical School in 2010. She completed GP training in Derbyshire in 2015 and has worked as a GP since then. She has additional training in contraception and women’s health and also carries out child health checks. Dr Swales joined Westside in 2018. Outside of work she enjoys spending time with her family and is a fantastic baker! (she runs The Westside Annual Cake Bake which we hold when we do our CPR training).

Dr Richard Beckett (m) MBCHB, MRCGP, PGCert MedEd.

Richard joined Westside in March 2021. He graduated from Warwick Medical School in 2013 and did most of his training across Coventry and Warwickshire. He has a special interest in teaching and has completed a PGCert in Medical Education and is training to be a GP trainer. He became a partner here in July 2022.

In his spare time he loves spending time with his family especially outdoors and in the mountains, climbing, hiking or kayaking.

Dr C Middlemiss (f) MBChB BSc(Hons) MRCGP (2010) DFSRH DRCOG FHEA

Dr Middlemiss graduated from Aberdeen University in 2005. She worked as a junior doctor in the North East of Scotland before moving to Warwickshire to train as a GP. In addition to working at Westside, she also works at Warwick Medical School, training medical students and has an interest in Substance Misuse.

Dr Hawa Nakatte (f) MBchB, MRCGP

Dr Maryam Fayyaz (f)

Advanced Nurse Practitioners

ANPs are trained advanced health practitioners who have undertaken additional education to enable them to provide advanced patient care and to prescribe. They are an important part of the general practice team. In providing the care for patients, they follow the ‘Core Capabilities Framework for Advanced Clinical Practice (Nurses) Working in General Practice / Primary Care in England’ which has been produced in conjunction with the Royal College of General Practitioners (GPs).

ANPs are experienced and highly skilled senior nurses with advanced clinical skills to enable them to:

Take a full medical history, carry out physical assessments and examinations
Make a diagnosis and carry out treatment, including the prescribing of medicines.
Plan any required follow up treatment
Refer patients where necessary
Arrange admission to hospital if necessary
Can advise whether your condition requires you to take time off work and can provide ‘Fit Notes’

If your appointment is directed to an ANP it is because they are trained to assess and examine you for the condition you have described.

ANPs have different areas of expertise. Our ANPs are all trained in Minor Illness (Acute) and as such, are able to assess and treat conditions such as:

Acute (not ongoing) Back and Joint Pain
Wounds, Scalds, Burns and Rashes
Shingles
Oral Thrush
Infections such as Chest, Ear, Throat, Sinusitis, skin infections such as boils and abscess’
Diarrhoea and Vomiting
Constipation
Piles
Depression
Some Gynaecological conditions

This list is not exhaustive.

Some patients, often those with complex and long-standing medical problems may need an appointment with a GP afterwards, however the ANP is usually able to assess the situation and in some cases organise initial blood tests and other investigations prior to arranging a follow up with your GP.

Nurse Lisa Moon (f)

Mrs Stephanie Nichols (f)

Mrs Dawn Adams (f)

Practice Nurse

Practice nurses work in GP surgeries to assess, screen, treat and educate patients, and help doctors give medical care.

Ms Veronica Boateng (f)

Mrs Janet Hartopp (f)

Healthcare Assistants

Supporting the Clinical Team, our Healthcare Assistant provides support and clinical duties. She assists in specialised clinics such as Minor Surgery, Family Planning and Diabetes Clinics. Some of her duties include assessing patients, health education advice, screening activities and delivering care such as flu vaccinations.

Mrs Irma Jurgenson (f)

Practice Manager

Sally White

Provides strategic and operational leadership across the practice, ensuring services are delivered safely, efficiently, and in line with NHS and regulatory requirements.

Reception Team

Our reception team is your first point of contact with the practice. They help patients access the appropriate care and services efficiently.

They are responsible for:

Managing appointments with GPs and clinicians
Handling general enquiries
Providing information about services and test results
Directing patients to the most appropriate service or clinician
Processing repeat prescriptions and related enquiries

Samantha Cooper – Senior Reception Manager
Responsible for overseeing the daily operation of the reception team and ensuring effective delivery of front‑line patient services.

Pamela Hawkins – Reception Manager
Supports the management of reception services and day‑to‑day coordination of the team.

Zoe Stewart – Reception Supervisor
Supports the supervision of reception services, helping to ensure safe, efficient patient access and smooth day‑to‑day operational workflow.

Reception Team: Nina Armstrong, Charly Cooper, Lisa Cordn, Kerry Love, Peter Oluluo, Hayley Phillips, Ladka Pipes.

Operations Team

Our operations team supports the clinical and operational functions of the practice, ensuring patient information is processed accurately and services are delivered efficiently.

They are responsible for:

Managing clinical systems and incoming correspondence
Supporting patient recalls and long-term condition monitoring
Processing documentation and medical records
Supporting clinical and administrative workflows

Tracey Burrell – Operations Manager
Leads the administration team and oversees clinical systems, incoming correspondence, patient recall processes, and data management to support safe and effective patient care.

Operations Team: Hayley Ashwell, Keeley Cunningham, Pippa Jones, Aimme Smith, Tracy Stewart Eadon.

Secretarial Support

Our secretarial service supports both patients and clinicians by managing administrative processes that ensure continuity of care.

This includes:

Processing referrals to hospitals and specialist services
Liaising with external organisations
Managing follow-up communications
Handling insurance requests and medical reports
Managing medical record requests and documentation

Felicity Dunn – Medical Secretary
Responsible for coordinating referrals and managing clinical correspondence to support patient care.

Rugby health staff

We have members of staff who are recruited by Rugby Health Limited, who work across GP practices in Rugby to support both Primary care and Secondary care. These staff members are not employed by the Practice but do use facilities within the practice to see patients.

Clinical Pharmacist

The Clinical Pharmacist works with the GP team. They are highly qualified experts in medicines and can carry out structured medication reviews. This includes providing extra help to manage long-term conditions, advice for those on multiple medicines and better access to health checks.

Physiotherapist

The physiotherapist completes a ‘first-contact’ appointment where they provide an assessment on your musculoskeletal problem. They are able to request scans, provide you with exercises or refer you on to Community Physiotherapy if they feel you would benefit from ongoing support. You can self-refer if you are confident that your issue is musculoskeletal. To do this, book your appointment via Reception.

Dietitian

We have a first-contact Dietitian who is available to provide dietary advice for patients with gastrointestinal conditions and/or discomfort. In order to be referred to the Dietitian, you will first need to see the Doctor or Nurse. Once referral has been made, you will be contacted about booking your first appointment.

Podiatrist

The Podiatrist is based over in Westside Medical Centre, which is the GP practice within the same building as us. The Podiatrist can see patients with conditions such as: Ingrowing toe nail, New wound, Foot infection, Footwear advice, to name a few. You will first need to be seen by a GP or Nurse with your foot problem, who will then advise you on how to book an appointment with the Podiatrist.

Senior Mental Health practitioner

The Mental Health Liaison Worker acts as a liaison between secondary care mental health providers and primary care. Their role is to assess patients in Primary Care to see where their needs can best be met. The Liaison Worker can offer brief interventions to patients who have mental health needs but who do not need referral to secondary care mental health. You must book an appointment with a GP if you wish to be considered for referral to the Mental Health Liaison Worker.

Social Prescribing Link Worker

The Social Prescribing Link worker aims to connect patients to local services to improve physical and mental wellbeing. In order to access this service, you will first need to book an appointment with the GP. Once referral has been made, the Social Prescribing Link Worker will contact you to have a chat about your lifestyle and help you to identify activities that will benefit you and help you reach your goals. This may be advice and guidance, physical activity, arts and crafts or counselling.