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Westside Medical Centre

Hilton House, Corporation Street, Rugby, CV21 2DN

Telephone: 01788 544744

westsidemedicalcentre@nhs.net

We're open

Need help today? Please use our online consultation service for your medical requests, FIT notes, test results and admin queries.           Urgent problems are prioritised the same day.

Complaints Process

We are committed to providing high quality, safe and compassionate care to all our patients, and we value feedback about your experience with our practice.

If you have a concern or would like to make a complaint, we encourage you to let us know so that we can listen, respond fairly and learn from your feedback.

Our Practice Complaints Process explains how you can raise a concern or complaint, how it will be handled, and how we will respond. This is available to read on our website or as a printed copy from reception if you prefer.

GP Partners

Complaint Process

Opening Times

  • Monday08:00am to 06:30pm
  • Tuesday08:00am to 06:30pm
  • Wednesday08:00am to 06:30pm
  • Thursday08:00am to 06:30pm
  • Friday08:00am to 06:30pm
  • SaturdayCLOSED
  • SundayCLOSED